supasmart.

Ticket Manager

Customer support workspace for OneGroup projects.

Admin Support

Manage customer support requests across all projects.
Open
03
In progress
03
Unassigned
03needs triage
SLA risk
01stale
20 of 20 · 8 active · 12 closed
Active08
RK
TKT-2026-0142
Open
Waiting

Payment receipt for INR 4.5L not received

Rahul Khanna · ONE Verandas · Unit B-1402 · Payment dispute · 4h
HIGH
TI
TKT-2026-0137
Open
Waiting

Site visit slot for Saturday

Tara Iyer · ONE Skyhaus · Unit T-2204 · General · 8h
MEDIUM
KM
TKT-2026-0136
In progress
Waiting

Stamp duty paid but not reflected

Karan Mehta · ONE Skyhaus · Unit T-1806 · Payment dispute · 12h
URGENT
AG
TKT-2026-0138
In progress
Waiting

Need duplicate allotment letter

Arjun Gupta · ONE Verandas · Unit B-0901 · Document request · 18h
HIGH
SV
TKT-2026-0141
In progress

Spelling correction on agreement

Sneha Verma · ONE Verandas · Unit A-0807 · Name change · 1d
MEDIUM
MJ
TKT-2026-0140
Open
Waiting
SLA risk

Tower B slab cast schedule

Mihir Joshi · ONE Greens · Unit C-1105 · Construction query · 2d
URGENT
PN
TKT-2026-0139
Resolved

Mailing address update

Priya Nair · ONE Greens · Unit C-0403 · Address update · 4d
LOW
DR
TKT-2026-0135
Resolved

EMI start date confirmation

Divya Reddy · ONE Greens · Unit C-0210 · General · 6d
MEDIUM